Confirmed orders will be shipped within 1-2 working days. Once shipped, they will be delivered to you within 2-7 working days. Delivery times may get influenced by product availability, geographic location of the customer, customer’s shipping destination and the courier partner's time-to-deliver in customer’s location.

 

What is the range of locations to which Kushmanda Cosmetics Private Limited ships their products?

We deliver our products PAN India. You can order from any location without worrying.

 

Are there any shipping charges applicable on my order?

To provide maximum value to our customers, we offer free shipping on all the orders received on our website. 

 

My order has been shipped. Now how can I track it?

You can log in to your Born16 account and track your order in the 'My Orders' section. We will also send you an email with the tracking details once the order is shipped.

 

What to do if my order shows delivered, but I haven’t received it?

You need to report “Non-Delivery” of the order within 48 hours of receiving the delivery notification by emailing us at info@born16.com or contacting us via the chat support. After 48 hours, Kushmanda Cosmetics Private Limited holds no liability.

 

How can I find out more information about my order?

You can email us at info@born16.com. Alternatively, you can visit our website and chat with one of our Customer Service Executives. You can also call us at 18002120016   (Mon - Sat: 10 am to 6 PM).